Automate Communication with Guests

Never miss a message—automate guest communication from booking confirmation to check-out reminders. Save time and improve the guest experience with customizable message templates.
Automated Messaging
SAVE TIME

Effortless Guest Communication

Use customizable templates to automatically send booking confirmations, check-in instructions, reminders, and post-stay thank you notes. Bookinghook's automated messaging system ensures your guests receive the right information at the right time—without you lifting a finger.

Automated Messaging Demo

Key Benefits

Personalized Templates

Create custom message templates with dynamic fields that automatically fill with guest and booking details for a personalized touch.

Scheduled Messaging

Set up time-based triggers to send messages at key moments—booking confirmation, pre-arrival, check-in day, during stay, and post-checkout.

Multi-Channel Delivery

Reach guests through their preferred communication channels—email, SMS, or WhatsApp—ensuring they never miss important information.

"Automating messages saved me 10 hours per week. Now I can focus on running my business instead of sending the same messages over and over again. My guests love the timely communication, and I love the time savings!"

Emma R.
Vacation Rental Owner
FAQ

Frequently Asked Questions

What types of messages can I automate?
You can automate virtually any type of guest communication, including booking confirmations, payment receipts, pre-arrival information, check-in instructions, mid-stay check-ins, check-out reminders, post-stay thank you messages, and review requests. Our system is flexible enough to handle any communication need throughout the guest journey.
Can I personalize messages for each guest?
Absolutely! Our templates include dynamic fields that automatically populate with guest information like names, booking dates, property details, and check-in instructions. You can also create conditional content that only appears for certain types of bookings or properties, ensuring each guest receives relevant information.
Which communication channels are supported?
Bookinghook supports multiple communication channels including email, SMS text messages, and WhatsApp. You can choose which channels to use for each message type, and even set up fallback options to ensure your guests always receive important information.
Can guests reply to automated messages?
Yes! When guests reply to your automated messages, their responses are delivered directly to your Bookinghook inbox. You can respond from the platform, keeping all communication in one place. You can also set up notifications to alert you when guests reply, ensuring you never miss an important message.
How much time can I save with automated messaging?
Our customers report saving 5-10 hours per week on average with automated messaging. For properties with frequent turnover or hosts managing multiple listings, the time savings can be even greater. This allows you to focus on improving the guest experience and growing your business rather than handling routine communication.

Ready to automate your guest communication?

Join thousands of property managers who have saved time and improved guest satisfaction with Bookinghook's automated messaging system.

Get Started with Automated Messaging
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